man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump issues in Lodi during the colder seasons, when they’re required to keep you toasty. While you know the team at Tokay Heating and Air Conditioning will forever be there ASAP when you require us for a heat pump repair, there are some things you can do to confirm that a repair is important and save yourself some cash if it’s not. We’ve collected this checklist of things to attempt before you give us a call.

  1. It may sound strange, but make sure everything is set to “on”. We’ve been to several calls only to realize the thermostat or the heat pump itself is turned off.
    • Look at your thermostat to guarantee it’s on, fixed to the appropriate temperature and isn’t fixed to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re not sure where it is) and inspect your fuses and circuit breaker.
    • Double check that your gas is on.
  2. If the furnace still hasn’t switched on, return to your thermostat.
    • If it’s a programmable model, confirm that it’s displaying the correct time. If it thinks it’s morning when it’s in fact night, it may not kick your heat on because it doesn’t understand that you’re home.
  3. Is a blockage causing your furnace to not work?
    • Examine your air filters to ensure they’re not blocking things up.
    • Do you have any obstructed ducts, vents or cool air entries?
    • Are all supply registers open?
    • Is your exhaust flue open?

If you’ve worked through this checklist and you’re still lacking heat, call Tokay Heating and Air Conditioning at 209-368-0556 or arrange an appointment online and we’ll get your home back to the toasty and cozy place it should be.