The Nest thermostat is one of the most popular smart thermostats you can get. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your house or away and can adjust temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy company for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either install it on your own or call a HVAC professional like Tokay. If you’re installing it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue as the thermostat can draw adequate power from other heating and cooling wires.

In some cases, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample juice, Nest says you could encounter some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t stop running.
  5. Your system is creating weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t turn on or turns off and on frequently in a short period of time.

You may think something is suspect with your heating and cooling system, but if you just installed the Nest, we advise you start with your thermostat first. This is especially timely if the weather is temperate, and you haven’t been relying on your heat or air conditioning much.

Our Professionals Can Fix Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting on your own but can’t fix the problem, a smart thermostat specialist such as one from Tokay can support you. We can pinpoint the malfunction and install a C-wire, if necessary.

Smart thermostats like the Nest are made to make your life more convenient, by automatic energy-efficient programming and the option to keep an eye on temperatures while you’re out. It’s a time-consuming experience when yours won’t run like it should, but our heating and cooling specialists at Tokay can resolve the trouble quickly.

If you’re running into unexplained heating and cooling behavior with your new Nest, give us a call at 209-257-3156 to book your appointment now.