The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can change temperatures to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before installing one. Don’t forget to contact your energy company for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either wire it without help or contact a HVAC pro like Tokay. If you’re wiring it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t an issue since the thermostat can get adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive adequate electricity, Nest says you could encounter some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is producing weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always on, won’t run or turns off and on repeatedly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just got the Nest, we advise you begin with your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been relying on your heat or air conditioning much.

Our Pros Can Fix Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the problem, a smart thermostat professional like one from Tokay can support you. We can determine the issue and install a C-wire, if needed.

Smart thermostats including the Nest are designed to make your life simpler, by automatic energy-efficient programming and the option to keep an eye on temperatures while you’re on the go. It’s a time-consuming experience when yours won’t work correctly, but our heating and cooling specialists at Tokay can fix the issue in no time.

If you’re running into strange heating and cooling behavior with your new Nest, reach out to us at 209-257-3156 to set up your appointment now.