What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Tokay Heating and Air Conditioning, we know that picking a company you can believe in to do AC repair in Lodi is important. We get how important it is to find a trustworthy company that does good work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any expert that works in your home should have liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can share? A dependable company that provides AC repair should have a variety of references they’ll gladly offer you. Call these references and figure out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Make certain to get a written estimate so you can check all the facts involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you filter out companies you aren’t planning to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you pick has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t ok standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Tokay Heating and Air Conditioning a call at 209-257-3156. We’re happy to help!