Last Updated: August 12, 2026

1. General Information

1.1 Information

The information provided by Tokay Heating, Air & Plumbing (“we,” “us,” or “our”) on https://www.tokayair.com (the “Site”) is for general informational purposes only. All information on the Site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

1.2 Professional Advice Disclaimer

The Site cannot and does not contain professional plumbing or HVAC advice. The information is provided for general informational and educational purposes only and is not a substitute for professional advice. Accordingly, before taking any actions based upon such information, we encourage you to consult with the appropriate professionals. We do not provide any kind of professional advice. THE USE OR RELIANCE OF ANY INFORMATION CONTAINED ON THIS SITE IS SOLELY AT YOUR OWN RISK.

1.3 External Links Disclaimer

The Site may contain (or you may be sent through the Site) links to other websites or content belonging to or originating from third parties. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us.

2. Estimate & “Call Before You Dig” Disclaimer

2.1 All estimates provided by Tokay Heating, Air & Plumbing are based on visual inspections and the information available at the time of the quote. If hidden conditions (such as pipe corrosion, asbestos, mold, structural damage, or inaccessible ductwork) are discovered upon commencement of work, this estimate is subject to revision.

2.2 The homeowner/contractor is responsible for ensuring that all underground utilities (gas, electric, water, and sewer) are marked prior to excavation. While Tokay Heating, Air & Plumbing may assist in coordinating with “Call Before You Dig” services (e.g., 811), it is the property owner’s ultimate responsibility to ensure locates are completed. Tokay Air is not liable for damage to unmarked or improperly marked utility lines.

2.3 Permits and code compliance are the responsibility of the property owner, unless specifically stated otherwise in writing. Tokay Heating, Air & Plumbing will pull permits when requested, but associated fees will be reflected in the final invoice.

3. Safety & Equipment Disclaimer

All HVAC and plumbing systems contain components that may be dangerous if handled improperly.

Refrigerant: Only EPA-certified technicians should handle refrigerants.
Electrical: High-voltage electricity is present. Do not attempt to open electrical panels or access internal components.
Gas Lines: Natural gas and propane are flammable. If you smell gas, do not attempt to repair the system yourself. Evacuate and call 911 immediately.

Tokay Heating, Air & Plumbing assumes no liability for injury, death, or property damage resulting from the unauthorized repair, alteration, or misuse of equipment. All work should be performed exclusively by our licensed technicians.

4. Social Media & Online Review Disclaimer

The views and opinions expressed by Tokay Heating, Air & Plumbing on social media are for informational and promotional purposes only. Comments and testimonials left by users on our social media pages do not necessarily reflect the views or opinions of Tokay Air. We reserve the right to delete comments that contain profanity, harassment, or false information.

Testimonials appearing on this website or social channels are individual experiences reflecting real-life experiences of those who have used our services. They are individual results and do not guarantee that you will achieve the same results. We do not claim that they are typical results that consumers will generally achieve.

5. Email Disclaimer

This email and any attachments from Tokay Heating, Air & Plumbing (tokayair.com) are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, please notify the sender immediately and delete this email. Any estimates provided herein are subject to change upon physical inspection and discovery of unforeseen conditions.

6. Genral Offer Terms

Free Estimates on Install or Replacement
No limitations apply. We are happy to provide a complimentary, no-obligation estimate for any new installation or replacement project.
$49 Furnace or A/C Tune-Up
Limitation: This promotional price applies per system (per furnace or per air conditioning unit). Multi-system homes will be charged accordingly.
$100 Off Duct Cleaning
Limitation: This discount requires a minimum of 7 ducts to be cleaned. Properties with fewer than 7 ducts do not qualify for this specific promotion.

2. HVAC SYSTEM REPLACEMENTS & INSTALLATIONS

“Cash for Clunkers” Promotion
Limitation: This offer applies exclusively to full system replacements only. Up to $500 off new unit replacement on complete systems. Repairs do not qualify.
Up to $3000 off a Full System Install. Exclusions Apply. Financing available.

3. WATER HEATER OFFERS

Free Standard Gallon Water Heater
Limitation: This offer applies to standard tank-type water heaters only. Tankless water heaters are not eligible. This promotion cannot be combined with any other discounts, coupons, or special offers.
$79 Tanked Water Heater Flush
Limitation: This service is valid only for tank-style (storage) water heaters. Tankless water heater flushing is not included at this price and will be quoted separately.

4. AIR QUALITY & SMART HOME UPGRADES

Free iWave Whole-Home Air Purifier
Limitation: This offer—if run—is contingent upon the purchase of a new, complete HVAC system (both indoor and outdoor units). This is not available as a stand-alone promotion.
Free Whole-Home Air Cleaner
Limitation: Same as above – this promotion is valid only with the purchase of a complete new HVAC system and cannot be redeemed separately.

5. FINANCING & SPECIAL PRICING

A/C as Low as $5/Day
Limitation: This is a sample financing advertisement. Actual payment amounts are subject to credit approval through our third-party financing partners. Terms vary based on creditworthiness, loan amount, and finance company criteria.
0% Financing for 12 Months
Limitations Apply: This offer is subject to third-party finance company approval. Minimum credit score and minimum spend requirements are determined solely by the financing provider and are not published or controlled by our company. Approval is not guaranteed.