The customer contacted us here at Tokay after their unit of 35 years
went out in their home. We set up to have one of our highly trained
comfort advisors to come out and meet with the Curtis family to go over
all their options. After we had established the problem they decided to
move forwards with our Premiere Lennox products XC17 air conditioner and
EL296V heater. We upgraded them to a gas storage water heater and
replaced their ducting in home as well. With final touches we installed a
iComfort S30 programmable touchscreen thermostat. Really loving the
great work we take so personal, we love not only hearing but seeing
positive feedback from our customers!
Adam, Jill, Norah and Noelle Curtis of Lodi