I just had Tokay Heating & Air out to work on my HVAC system. The service technician, John called me prior to arriving and was extremely polite. When he approached the door, he put on booties to keep from possibly staining our carpets. We had great service and would recommend them to anyone. John was able to quickly diagnose the problem and get the system up and running.
Eric V. of Sausalito
The customer contacted us here at Tokay after their unit of 35 years went out in their home. We set up to have one of our highly trained comfort advisors to come out and meet with the Curtis family to go over all their options. After we had established the problem they decided to move forwards with our Premiere Lennox products XC17 air conditioner and EL296V heater. We upgraded them to a gas storage water heater and replaced their ducting in home as well. With final touches we installed a iComfort S30 programmable touchscreen thermostat. Really loving the great work we take so personal, we love not only hearing but seeing positive feedback from our customers!
Adam, Jill, Norah and Noelle Curtis of Lodi
I called Tokay after getting a seriously high repair estimate from another local company. I explained my repair dilemma to the owner and the price quoted by the local competitor. He asked some simple questions about my broken motor and dispatched a tech. Nathan arrived and repaired the unit for less than half the cost of the estimate provided by the other company. Needless to say, I will be calling Tokay for all service in the future.. Thanks for the honesty and prompt service.
Chris C. of Lodi
Our 37 year old heating and air-conditioning unit finally gave up the ghost. We called Tokay on Monday morning and they sent someone out that day to see if it could be repaired. It could not. We began to call various people to get quotes on a new unit but no one could come out until the next day. Tokay came back that afternoon, gave us a quote and said they could install the next morning! They came right on time the next morning, took out our old unit, put in a new unit. Since our old one was so very old it was not an easy process but everyone worked hard and got the job done and we had heat before the sun went down. They were professional, friendly and left our garage cleaner than it has been in a long time. We would give them more stars if we could. Use them! You will not regret it!!
Lee And Bob J. of Lodi
Melissa, Thanks so much! Please tell Brian and Paul they did an awesome job!
Kim Dereniwisi of Lodi, CA
Mike H. Went above and beyond in advising me on the units available to fit my needs. He was thorough and there were no” surprises”. The process went exactly as he explained. His honesty puts him a cut above the crowd. I would highly recommend Tokay Heating and Air based on my experience.
Sharon B
Very prompt and professional same day service! I have to look no further for a service company. Brian was early with tools in hand, found and fixed my a/c in under a hour. EXCELLENT SERVICE!!!
Les S.
Hired them on Monday had new AC/ heating unit up and running by Wednesday. Brian and Joe were knowledgeable, friendly, clean and most of all professional. Happy we hired Tokay Heating & Air
Dennyse G.
My experience with Tokay Heating was OUTSTANDING. The were everything you would want from a service company. Competitive, On time, Freindly, Left every thing clean and picked up, took care of the necessary paper work. They went the extra mile for. I would recommend them to anyone.
FJ H.
I called them and they came out the same day and they were very polite and found the problem that day and fixed it also. the same day. Very professional people from the first call to the in home service call. I recommend them to all my friends
Jeannine G.
Very professional and friendly communicated with me and were very thorough.
Jeremey S.
Brian and the company were awesome! Called and got an appointment that day, arrived early and easily diagnosed the problem, got the parts and made the repair all in the same day! We talked about and set up a yearly maintenance plan to prevent future expensive repairs!!! Excellent service!!!
Amy D.
Very Friendly, efficient, knowledge. and did my service prefect!! Good guy Jesse B.
Melody W.
As an owner of multiple properties, I have more than one heating and A/C unit to look after. I have been with Ron from the beginning. He shows up when he says he will, and does excellent work at a very reasonable price. I don’t bother calling anyone else when I have a heating/AC problem!
CK
HI Roger- I was at the house earlier and it looked awesome. Let me tell you that crew is amazing. Those guys are great.
Chris F. of Lodi
The technician who performed our spring maintenance was professional, courteous and answered all my questions. He even recovered a toy from our next-door neighbor kids which had landed on our roof. I will recommend Tokay Heating and Air to anyone who asks.
Richard O’Keefe of Lodi
Josh was great. Very informative and professional. We appreciate the services he provided. Thank you all at Tokay Heating and Air, we will continue to recommend your company to our friends.
Stephanie Hirokane of Lodi